Unleash the Power of Scale in Your Storytelling Journey
Elevate Your Narrative Impact: Unleashing the Dynamic Potential of Scaling in Storytelling
With guest sentiment analysis, you can take real-time reviews of your guests right after they receive a service ordered by them. This helps enhance the guest experience by showing your guests that they matter to you. It also helps hotel staff take immediate action when the guest is not satisfied and take real-time actions to improve their efficiency.
Our AI assistant helps you make personalized surveys to understand the gaps and areas of improvement for your hotel. This helps you serve your guests better.
Guestara's AI assistant makes it easy for your guests to write a review for your hotel. All your guests need to share a brief about their overall stay, and it will generate a well-written review for them. They just need to copy the text and post it on your OTA listing. This feature will boost your hotel's online reviews.
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Each product in the platform is connected to the same underlying Guestara engine. Although our products are powerful on their own, the real magic happens when you use them together.
AI Engagement software to help you engage with your guest across multiple channels.
Automation software to help you automate check-ins and checkouts and drive front desk efficiency.
Powerful AI upsell software that will help yo with suggestions which ancillary services a guest is more likely to buy at different stages of their journey
From front office staff to finance leaders, our hotel management software is designed with every role in mind. Guestara offers a variety of tools and features that cater to the different needs and responsibilities of each team member.
Delighted guests. Happier staff. More revenue
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Elevate Your Narrative Impact: Unleashing the Dynamic Potential of Scaling in Storytelling
A few helpful answers to common questions
Guest sentiment tells you how your guest is feeling about their stay at your hotel. Are they satisfied with the services offered by the hotel or not?
By analyzing our guest sentiments in real time, it will help your hotels reduce the gaps between guest expectations and the quality of services offered. So for example, when a guest requests a service and once the service has been delivered by your hotel, if the guest is not satisfied with the quality of the service, the hotel staff has time to take quick action so that when a guest checks out, they post a positive review about your hotel.
Guest sentiment analysis gives you an opportunity to take instant action based on the feedback shared by your guests and offer them services based on their needs. This results in enhanced guest satisfaction.