Hotel Guest Sentiments

AI Guest Sentiment Analysis

Guestara's AI Hotel Guest Sentiment lets you analyze the real-time experience of your guests and how their stay is going. Providing you an opportunity to serve your guests better and boost your hotel's online reviews.

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Take control of your hotel reputation

You need to show your guests that their opinion matters to you. AI guet sentiment analysis software allows you to analyze how your guets stay is going by asking for their reviews after every service offered to them. Take quick actions on their complains and boost your hotel reviews. 

Get a demo to learn about Guestara, or get started for free.

Admin Feature

Solutions to Boosting Your Hotel Reviews

Guest Sentiments

With guest sentiment analysis, you can take real-time reviews of your guests right after they receive a service ordered by them. This helps enhance the guest experience by showing your guests that they matter to you. It also helps hotel staff take immediate action when the guest is not satisfied and take real-time actions to improve their efficiency. 

Survey

Our AI assistant helps you make personalized surveys to understand the gaps and areas of improvement for your hotel. This helps you serve your guests better. 

Boost Hotel Reviews

Guestara's AI assistant makes it easy for your guests to write a review for your hotel. All your guests need to share a brief about their overall stay, and it will generate a well-written review for them. They just need to copy the text and post it on your OTA listing. This feature will boost your hotel's online reviews. 

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What Our Customers Say

See how Guestara customers are growing their businesses and getting incredible results.

Highlighting the Remarkable Keyword Grouping Feature, Seamless AI Content Writing, and User-Friendly Cruise Mode – A Highly Recommended Experience.
Michel Havard
Software Development Leader
Highlighting the Remarkable Keyword Grouping Feature, Seamless AI Content Writing, and User-Friendly Cruise Mode – A Highly Recommended Experience.
Michel Havard
Software Development Leader
Highlighting the Remarkable Keyword Grouping Feature, Seamless AI Content Writing, and User-Friendly Cruise Mode – A Highly Recommended Experience.
Michel Havard
Software Development Leader
Our All Feature

Powerful alone, even better together.

Each product in the platform is connected to the same underlying Guestara engine. Although our products are powerful on their own, the real magic happens when you use them together.

Engage

AI Engagement software to help you engage with your guest across multiple channels.

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Automate

Automation software to help you automate check-ins and checkouts and drive front desk efficiency.

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Upsell

Powerful AI upsell software that will help yo with suggestions which ancillary services a guest is more likely to buy at different stages of their journey

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No matter your role, we've got you covered

From front office staff to finance leaders, our hotel management software is designed with every role in mind. Guestara offers a variety of tools and features that cater to the different needs and responsibilities of each team member.

Owners

Delighted guests. Happier staff. More revenue

Ops & GMs

Stay on top of your hotel operations all the time.

IT

Modern tech your Ops team loves to use.

Revenue

Earn up to $1,000s more per week.

Sales

Streamline sales with ease.

Our All Feature

Connect all your tools and work efficiently with Guestara

We work close by with the industry leaders to offer seamless solutions

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Popular blog posts

Exploring Insights, Ideas, and Innovation: Navigating the Blogosphere with Our Latest Perspectives and Expert Commentary

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Guestara is already easy to use. But we’re still here for you.

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Drive revenue, save time and resources, and elevate your guest experience with Guestara.

Frequently Asked Questions

A few helpful answers to common questions

What is guest sentiments

Guest sentiment tells you how your guest is feeling about their stay at your hotel. Are they satisfied with the services offered by the hotel or not?

What are the benefits of real-time guest sentiments analysis

By analyzing our guest sentiments in real time, it will help your hotels reduce the gaps between guest expectations and the quality of services offered. So for example, when a guest requests a service and once the service has been delivered by your hotel, if the guest is not satisfied with the quality of the service, the hotel staff has time to take quick action so that when a guest checks out, they post a positive review about your hotel. 

How can guest sentiment analysis improve guest satisfaction?

Guest sentiment analysis gives you an opportunity to take instant action based on the feedback shared by your guests and offer them services based on their needs. This results in enhanced guest satisfaction.