Hotel Groups

Scalable Guest Management Solutions for Hotel Groups

Guestara’s guest experience platform is designed to elevate your entire hotel group, offering tailored solutions that adapt to the unique needs of each property.

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Guestara is loved by teams across the globe!

Our All Feature

The Guest Management Platform That Hotel Groups Love

Guestara provides a comprehensive, reliable guest management experience across group portfolios. Our team works hand-in-hand with hotel group leaders to tailor every product to specific operational and revenue goals. No matter the number of properties, hotel groups can welcome a smooth deployment from Guestara.

Communicate with hotel guests at scale

Communicate with guests in their preferred channel with direct, AI, and broadcasted messages

Save time at the front desk & increase guest satisfaction

Guests can seamlessly check-in & checkout online, upload their ID, and complete the registration forms & settlement, all from one unique link

Increase revenue with AI upselling tool for hotels

Guests can easily browse and purchase add-ons from multiple stages in the guest journey

Boost positive reviews

Boost your hotel rankings to drive more bookings and higher ADRs. Turn happy stays into positive guest feedback on Tripadvisor and Google.

Our All Feature

Enhance your hotel group’s guest experience with Guestara

Guestara’s platform transforms how hotel groups manage guest interactions, offering a unified, secure, and innovative solution for an exceptional experience across all properties.

Unified guest experience platform

Guestara consolidates all guest-facing touchpoints into a single platform, from pre-arrival to post-stay, simplifying operations and ensuring a consistent experience across your portfolio.

Tailored guest journeys for every property

Guestara’s customisable workflows allow each property in your hotel group to craft unique guest journeys, ensuring a personalised experience that reflects the individual identity of every hotel.

Group-level analytics & insights

Access portfolio-wide analytics through Guestara’s intuitive dashboard, providing deep insights into guest behavior, preferences, and trends. Empower your team to make informed, data-driven decisions that boost revenue and guest satisfaction.

Deep integrations

Guestara integrates effortlessly with leading property management systems, payment providers, and channel manager, ensuring your existing tech ecosystem runs smoothly alongside our platform.

Enterprise-level security

With a focus on hotel groups, Guestara offers security designed to meet enterprise standards. Our team works closely with your group to address specific challenges while ensuring data protection at every step.

Innovation that drives success

At Guestara, we continuously enhance our platform with new features and updates, enabling your properties to stay ahead in delivering exceptional guest experiences.

Loved by hoteliers across the globe

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Frequently Asked Questions

Can Guestara be customized for each hotel in a group?

Yes, Guestara’s workflows are fully customizable, allowing each property to create personalized guest journeys that reflect their unique identity while maintaining operational consistency.

How does Guestara improve guest communication at scale for hotel groups?

Guestara integrates with communication channels like WhatsApp, email, and SMS, automating and streamlining guest communication across all properties, saving time and boosting guest satisfaction.

How can Guestara help hotel groups increase revenue?

With Guestara’s AI-powered upselling tools, hotel groups can automate upselling opportunities at both the pre-arrival and in-stay stages, helping to increase additional revenue without relying heavily on front desk staff.

Does Guestara integrate with existing property management systems (PMS) and other hotel technologies?

Yes, Guestara seamlessly integrates with leading property management systems, payment gateways, and channel managers, ensuring smooth operations within your existing tech ecosystem.

How can Guestara help improve online reviews for hotel groups?

Guestara’s sentiment tracking and feedback collection features enable real-time actions to improve guest experiences, leading to more positive reviews on platforms like TripAdvisor and Google.

Your hospitality tech stack’s best friend

We work closely with the industry leaders to offer seamless solutions

Guestara is already easy to use.
But we’re still here for you

We’re here to help your whole team stay ahead of the curve as you grow.

Onboarding Services

Get up and running quickly with a personalized onboarding plan

24/7 Support

Connect with real people who really get it, 24/7

Guides and Templates

Checkout our vast library of fee resources, templates and more

See Guestara in action now.

Learn how Guestara has all the tools you need to supercharge revenue, save time & elevate the guest experience.