hotel reviews collection software

Better Reviews, More Business

Understand your guest better. Turn insight into action & watch guest satisfaction, revenue & demand grow. Leverage AI-powered guest sentiment to deliver better guest experiences.

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5.0/5.0
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5.0/5.0

Guestara is loved by teams across the globe!

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Don't rely on front desk staff. Take control in your hands.

As a hotel manager or owner, you likely train your staff to spot upselling opportunities while juggling multiple tasks. With Guetstara's hotel upselling software, you can automate this process. Our platform tracks which upsell offers are most popular with your guests, the services they are most likely to choose, and your hotel's best-selling F&B products.
Know how Guestara automates and optimizes your hotel upselling

Loved by hoteliers across the globe

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Our All Feature

Delight guests & increase positive online reviews

Turn happy stays into positive guest feedbacks on review sites like Google, Tripadvisor & more. Increase reviews by up to 300%, with growth in four & five-star ratings.

Making it effortless to gather guests feedback with sentiment tracking

Starts enriching your guests’ profile as soon as they book with Guestara AI. Understanding & anticipate guest & their needs at every step of the guest journey to enhance their guest experience with customized offers, services & communication.

Let your guests create the exact experience suitable to their needs. Guests can choose to upgrade their room, add amenities like breakfast, or spa, customize their room based & much more.

easy guest feedback

Identify & fix gaps proactively

Understand how your hotels is performing & the areas where it can improve. Guestara makes it easy to track everything at a glance. Quickly understand your guest sentiment, the reason behind it & act on it to provide exceptional guest experience.

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Take control of your reputation strategy

Guestara's AI assistant makes it easy for guests to write a review. All your guests need to share a brief about their overall stay to generate a well crafted review with your hotel keywords to boost your online visibility.

Don't depend of review sites & OTAs to drive hotel reviews. Take control of your online reviews & drive reviews to the sites you want. Increase your reviews by upto 300%, with growth in 4 & 5-star ratings.

manage hotel reputation

Boost online reputation, drive more bookings

Boost your hotel rankings to drive more bookings and higher ADRs. Turn happy stays into positive guest feedback on Tripadvisor, Google, online review sites & OTAs. Mobile Checkout increases reviews by up to 350%, with growth in 4 & 5-star ratings.

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Product suite

Powerful alone, even better together.

Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.

Reach your guest at scale with easy-to-use guest messaging

Easily communicate with guests on their preferred method. Save your team valuable time by leveraging automated responses powered by AI.

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Offer personalised upsell with ease & drive more revenue

Intelligently offers add-ons & amenities to guests from the time of booking through checkout. Automate your upselling with Guestara AI & increase upsells by up to 200%.

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Enhance the efficiency of your front desk staff

Let your guests enjoy their vacation right away with contactless check-in & mobile checkout, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience.

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Solutions for every business

Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software & solutions can help you manage guest operations with ease.

Hotels

Guestara’s guest management platform helps hoteliers offer a personalized  experience for guests throughout their entire journey - from booking to check-out.

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Vacation Rentals

Guestara helps vacation rentals provide a better guest experience while creating new revenue streams & optimizing current ones with easy-to-use platform.

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Resorts

Guestara easy-to-use platform helps resort owners to provide a better guest experience, improve reputation & introduce innovative technology to stay above the competition.

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Frequently Asked Questions

What is upselling in hotel?

Hotel upselling is a process of promoting hotel ancillary services, where hotels offer their guests additional benefits like room upgrades, breakfast/dinner buffets, and pickup and drop-off services. Hotel upselling is a way to generate additional revenue.

Benefits of Guestara's AI Hotel Upselling Software

AI Hotel Upselling Software will analyze your past data and tell you which ancillary services guests will pick at which stage of the guest journey, and it will also help you personalize your upselling offers for a higher conversion rate. 

How can you manage guest requests?

With Guestara's dashboard, you can manage all the guest requests in one place. You can accept, reject, and check the status of guest requests. 

Your hospitality tech stack’s best friend

We work closely with the industry leaders to offer seamless solutions

Guestara is already easy to use.
But we’re still here for you

We’re here to help your whole team stay ahead of the curve as you grow.

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Onboarding Services

Get up and running quickly with a personalized onboarding plan

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24/7 Support

Connect with real people who really get it, 24/7

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Guides and Templates

Checkout our vast library of fee resources, templates and more

See Guestara in action now.

There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.