Reach hotel guests at scale with easy-to-use guest messaging

Easily communicate with guests on their preferred method. Save your team valuable time by leveraging automated responses powered by AI.

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Admin Feature

Minimize human intervention, automate your guest communication.

Hotel staff juggle many tasks, and guest communication can sometimes be compromised.But not anymor. With our guest journey feature you can atomate all your hotel guest communication and view their reponse in a unfied inbox.
Know how Guestara automates and optimizes your guest communication
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Loved by hoteliers across the globe

Our All Feature

Communicate. Automate. Delight. Simplify.

Save your team time by automatically communicating with your guests throughout their stay. Delight guests with quick & direct responses.

Personalize relationships throughout the guest journey

Communicate with guests throughout their stay. Easily customize when & what messages go out to your guests & ensure your brand standards are upheld.

Welcome guest in their native language

Take personalisation to next level with automated translation. Guestara automatically translates 100+ languages so you can provide top-notch hospitality to all guests.

One unified hub for all guest communication channels

Stay organized & communicate with guests in one centralized place. Send, receive, track & manage all communications across all channels from one hub. With Inbound Messaging support, turn every conversation into an improved experience or a upsell.

24/7 AI-empowered team members

Improve operational efficiency, guest satisfaction, & revenue potential with Guestara’s AI Agents acting as your 24/7 guest services team. Provide personalized communication, suggest tailored recommendations, & offer relevant add-ons, ensuring every guest interaction is meaningful.

product suite

Powerful alone, even better together.

Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.

Offer personalised upsell with ease & drive more revenue

Intelligently offers add-ons & amenities to guests from the time of booking through checkout. Automate your upselling with Guestara AI & increase upsells by up to 200%.

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Enhance the efficiency of your front desk staff

Let your guests enjoy their vacation right away with contactless check-in & mobile checkout, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience

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Boost online positive rating & reviews

Boost your hotel rankings to drive more bookings & higher ADRs. Turn happy stays into positive guest feedbacks on review sites like Google, Tripadvisor & more. Increase reviews by up to 300%, with growth in four & five-star ratings.

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Solutions for every business

Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software & solutions can help you manage guest operations with ease.

Hotels

Guestara’s guest management platform helps hoteliers offer a personalized experience for guests throughout their entire journey - from booking to check-out.

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Vacation Rentals

Guestara helps vacation rentals provide a better guest experience while creating new revenue streams & optimizing current ones with easy-to-use platform.

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Resorts

Provide a better guest experience, improve reputation & introduce innovative technology to stay above the competition.

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Frequently Asked Questions

Why should hotels automate guest engagement?

Front desk staff manage a myriad of tasks throughout the day, which can lead to important information not being communicated to guests. By automating guest engagement, you eliminate the risk of missing crucial communication, ensuring that guests receive all the necessary details to enhance their experience & boost your hotel’s revenue.

Why is it important for hotels to stay connected with guests throughout their stay?

A common mistake hotels make is failing to stay connected with guests throughout their journey, leading to missed opportunities for ancillary upselling, positive reviews, & an enhanced guest experience. Maintaining constant communication with your guests allows you to monitor their stay, generates upselling opportunities, and elevate the overall experience. Guestara's AI-powered guest journey feature ensures you stay connected with your guests from the pre-arrival stage through to post-stay, maximizing guest satisfaction.

How can Guestara's guest engagement feature can help hotels enhance guest experience?

Our guest engagement feature enables hotels to automate & personalize the guest journey, ensuring seamless communication. By integrating with popular channels like WhatsApp, Email, & SMS, hoteliers can manage all their templates in one place. Additionally, our AI-powered chat handles common queries, freeing up hotel staff to focus on more important tasks, ultimately enhancing efficiency & guest satisfaction.

Our All Feature