Hospitality trends 2025

Independent and boutique hotels can generate ancillary revenue by implementing a range of strategies and tactics that capitalize on their unique strengths and characteristics.

One of the key aspects by which Google ranks a hotel is the guest ratings and reviews. Google also determines the ranking of your hotels based on relevance, distance and prominence

Responding to positive hotel reviews also has a direct impact on your overall hotel rating, which also influences the guest’s final decision.

The story behind why we’re building Guestara and how we’re planning to empower hospitality every day with our products.

Hotel reviews are feedback that guest mention about their experience at your hotel. A review gives potential guests a clear idea of whether you offer the services you claim to

Negative hotel reviews can be categorized into 3 categories. Each type requires a tailored and unique resolution strategy.

RevPAR emerges as a pivotal metric for hotel owners, offering them a nuanced lens through which to scrutinize and benchmark their property's performance against industry competitors.

Integration of AI-powered hotel text messaging with guest engagement platforms is predicted to transform the entire hospitality industry in the near future

Email marketing for hotels is a lot more than sending campaigns to potential guests and hoping that it works. It’s about carefully planning the overall strategy based on your end goal, marketing budget, guest database, revenue metrics, etc.

Hospitality business strives on effective guest communication. One of the fundamentals of enhancing and attaining a positive guest experience is an effective hotel guest communication system.

The hotel guest journey refers to a guest's whole experience and interactions from when they contemplate reserving a stay until they check out and beyond.

There has been a shift in the requirements of businesstravellers over the past few years. However, attracting business visitors is vital because of the revenue they bring in.

Hotel room sales are important for hotels, as they directly influence their revenue.

Guests are made to feel welcome and cherished when they are greeted with a kind and warm hotel greeting that establishes a positive tone from the time they arrive.

Everything from the staff's attire to the speed with which guests are greeted to the greeting's tone and manners can make or break a visitor's impression of the establishment.

Guest satisfaction in the hospitality industry refers to the benchmark of how pleased, or fulfilled your guests are with their overall experience at your property.

In the ever-evolving hotel industry, enhancing guest experience is pivotal. Explore innovative ways to elevate the guest journey at your hotel:

WhatsApp enables instant communication, leading to faster response times and issue resolution.