- Your customized Guest App
- Your customized Guest Experience Dashboard
- PMS integration (see the list of supported PMS)
- Consultation and training
- Online support

As setting up the account takes between 2 to 8 hours, a free trial isn’t suitable. However, we do offer paid trials on a case by case basis, a trial might be the preferred approach. Book a meeting with our sales team today to discuss your needs.

Choose your billing pre-payment amount – this locks in a reduced price per property.
- If you choose monthly, you pay the first month in advance, and monthly pro-rated thereafter.
- If you choose quarterly to benefit from the quarterly discount, you will be billed the first quarter in advance, and then monthly pro-rated throughout the year.
- If you choose yearly to benefit from the yearly discount, you will be billed the first year in advance, and then monthly pro-rated throughout the year.

Switching between monthly, quarterly, or yearly is available on a case by case basis. The prepayment amount allows you to lock in a better rate for your contract. Once your contract is over, you can contact your sales representative to renew a prepayment amount and get a better rate per room or listing.

Our pricing is tiered based on the number of properties or rooms you manage. After reaching the next tier, your price per room or property goes down.

You can cancel your subscription at any time but we do require 30 days notice to do so. We do not offer refunds unless there are special circumstances. Recommended, contracts are for a 1 year duration.

Check our Integrations page to see which PMS’s, PSP’s, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.

Yes! We currently support automated translations to up to 40 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.

Yes! You can also set specific permissions and analyze data on the property-level so that you can compare activities occurring at different properties.

You don’t have to, but it’s definitely recommended in order to take full advantage of Guestara platform

Unlimited! You can add as many users as you need and set different permissions for each user.

Our product is available globally and supports more than 40 languages. Our support team is available at your convenience, but in English and French only at the moment.

Guestara is committed to providing a secure platform for managing properties. We have implemented various security measures to protect your data and ensure the privacy and safety of your information. These include two-factor authentication as an additional layer of security, as well as firewalls, intrusion detection systems, and regular security assessments, to prevent unauthorized access to the platform. We continuously monitor and update our systems to stay ahead of emerging threats. Guestara employs industry-standard security practices to safeguard your data. This includes encryption of sensitive information, regular security audits, and compliance with data protection regulations. We prioritize the confidentiality, integrity, and availability of your data, as detailed in our privacy policy.