Your complete solution for digitizing & monetizing guest experience

Branded Guest App

AI-powered unified inbox

Custom Upsells

Guest Journey

Contactless Check-In

Contactless Check-Out

Guestara AI

Digital Guidebooks

Guest Sentiment

Payments

Online Review Boost

Staff App

Analytics & Rerpoting

Guest Data Collection

Hospitality CRM

Starting from
$ 99
per month

One simple price, all you need

Features supporting your growth

Branded Guest App

AI-powered unified inbox

Custom Upsells

Guest Journey

Contactless Check-In

Contactless Check-Out

Guestara AI

Digital Guidebooks

Guest Sentiment

Payments

Online Review Boost

Staff App

Analytics & Rerpoting

Guest Data Collection

Hospitality CRM

Starting from
$ 99
per month

Why Guestara?

High ROI

We are committed to make you money. Watch the case studies.

AI Expertise

We’ve built AI into our product to evolve with every tech update.

Unprecedented Customization

Our product is the most configurable tech in the market

Thorough Onboarding

Our team will get you live quickly and will set you up for success.

API Connections

Like Zapier of hospitality, we seamlessly connect tools that you love

Top-Rated Support

Our customers rave about our support team. Check these out.

Frequently Asked Questions

What is included in the subscription?

- Your customized Guest App
- Your customized Guest Experience Dashboard
- PMS integration (see the list of supported PMS)
- Consultation and training
- Online support

Do you have a free trial?

As setting up the account takes between 2 to 8 hours, a free trial isn’t suitable. However, we do offer paid trials on a case by case basis, a trial might be the preferred approach. Book a meeting with our sales team today to discuss your needs.

What are the payment terms of using Guestara?

Choose your billing pre-payment amount – this locks in a reduced price per property.
- If you choose monthly, you pay the first month in advance, and monthly pro-rated thereafter.
- If you choose quarterly to benefit from the quarterly discount, you will be billed the first quarter in advance, and then monthly pro-rated throughout the year.
- If you choose yearly to benefit from the yearly discount, you will be billed the first year in advance, and then monthly pro-rated throughout the year.

Can I switch my Monthly, Quarterly, or Yearly Pre-payment?

Switching between monthly, quarterly, or yearly is available on a case by case basis. The prepayment amount allows you to lock in a better rate for your contract. Once your contract is over, you can contact your sales representative to renew a prepayment amount and get a better rate per room or listing.

What happens when my business grows?

Our pricing is tiered based on the number of properties or rooms you manage. After reaching the next tier, your price per room or property goes down.

What is the contract duration and cancelation policy?

You can cancel your subscription at any time but we do require 30 days notice to do so. We do not offer refunds unless there are special circumstances. Recommended, contracts are for a 1 year duration.

Do you integrate with my PMS?

Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.

Do you have multi-language support?

Yes! We currently support automated translations to up to 40 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.

Can I manage multiple hotels under the same account?

Yes! You can also set specific permissions and analyze data on the property-level so that you can compare activities occurring at different properties.

Do we have to connect a payment service provider?

You don’t have to, but it’s definitely recommended in order to take full advantage of Guestara platform

How many users can be added to my account?

Unlimited! You can add as many users as you need and set different permissions for each user.

Are you available in my country?

Our product is available globally and supports more than 250 languages in guidebooks and agreements. Our support team is available at your convenience, but in English and French only at the moment.